Privacy Policy & Personal Data
Introduction
AELION VOYAGES (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
Intellectual Property
All content on the AELION VOYAGES website, including photographs, logos, text, graphics, diagrams, illustrations, services provided, and files of any kind, is the intellectual property of AELION VOYAGES and is governed by national and international Intellectual Property and Copyright laws.
Consequently, reproduction, republication, copying, storage, sale, transmission, distribution, publication, execution, uploading, translation, or modification in any way, in whole or in part, without the express prior written consent of AELION VOYAGES is strictly prohibited by law.
As an exception, individual copying and storage of photographs from our website on a personal computer for strictly personal use is permitted, without intent of commercial or other exploitation, and always provided that the source is credited, without this implying the granting of intellectual property rights.
Information We Collect
Personal Information
When you contact us or book a tour, we may collect: - Full name and contact details (email address, phone number) - Travel preferences and special requirements - Passport information (when required for bookings) - Payment and billing information - Dietary restrictions or accessibility needs
Automatically Collected Information
When you visit our website, we may automatically collect: - IP address and browser type - Pages visited and time spent on our site - Device information and operating system - Referral source and navigation patterns
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
How We Use Your Personal Information
AELION VOYAGES collects Personal Data from visitors and uses it for three reasons only, and only if explicit consent has been given:
- To send informational materials or other correspondence
- To send press releases or other news in electronic form
- To provide updates about new product and service offers
Additionally, we use your personal information to: - Process and confirm tour bookings - Communicate with you about your journey - Customize itineraries based on your preferences - Send booking confirmations and travel documentation - Provide customer support and respond to inquiries - Improve our services and website functionality
Data Sharing and Disclosure
AELION VOYAGES does not sell, rent, or share Personal Data submitted to the site with any third party, except with the explicit consent of visitors or as required by law.
We may share your data with:
Service Providers
- Accommodation partners (hotels, guesthouses)
- Transportation providers (drivers, vehicle rental companies)
- Tour guides and cultural experts
- Payment processors
Legal Requirements
We may disclose your information when required by law or to: - Comply with legal obligations - Protect our rights and property - Prevent fraud or security threats - Respond to government requests
Data Security
AELION VOYAGES takes all necessary measures to protect the personal data of its website users. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption
- Limited access to personal information
- Regular security assessments
- Secure payment processing systems
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and payment records are retained according to applicable tax and accounting regulations.
Your Rights
Correction, Modification, or Deletion of Information
If a user wishes to have information about them corrected, modified, or deleted from the AELION VOYAGES website, AELION VOYAGES will act immediately to make the change.
Depending on your location, you may have the following rights: - Access: Request a copy of the personal data we hold about you - Correction: Request correction of inaccurate or incomplete information - Deletion: Request deletion of your personal data (subject to legal obligations) - Objection: Object to certain processing of your data - Portability: Request transfer of your data to another service provider - Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, to report problems related to the use and operation of the website, or to submit any questions, you may contact AELION VOYAGES via email at
International Data Transfers
AELION VOYAGES is based in Athens, Greece. If you are located outside Greece, please be aware that your information may be transferred to and processed in Greece, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Cookie Policy
On this website, we use cookies to provide you with the best possible browsing experience. Cookies help us understand how you use our website and improve our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AELION VOYAGES
Egyptou 20 Glyfada 16562
Athens, Greece
Email:
Phone: +30 6944 222 356
Your privacy matters to us. We are committed to handling your personal information with care, transparency, and respect, ensuring that your journey with AELION VOYAGES is not only culturally enriching but also secure and trustworthy.